Account Manager (Bilingual English/Spanish)
Meridian is a trendy, forward-thinking furniture manufacturer, and one of the fastest-growing furniture brands in the US. We produce stylish & well made furniture that can be delivered right to your doorstep, all at an unbeatable price.
This is a great opportunity to work in a rapidly growing business, and deal with exciting products and people. The growth opportunities for this position are truly endless. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service.
Job Type: Full-Time
Work Hours: 9am-5pm
Schedule: Monday - Friday
Work Location: In person; Brooklyn, NY
Physical Setting: Office
Ability to commute/relocate to Brooklyn, NY
Reliably commute or planning to relocate before starting work (Required)
Responsibilities
- Serve as the main point of contact in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Communicating with clients in regards to existing and potential orders via phone and email
- Collaborating with internal teams to ensure a coordinated approach in meeting clients needs
- Understanding clients' goals and objectives, and provide strategic guidance and solutions to meet their needs
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
Qualifications
- Bilingual (English & Spanish)
- Experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
Benefits
- Competitive salary and performance based incentives
- Access to a diverse range of innovative furniture collections
- Vibrant and inclusive work culture that values creativity and collaboration
- Profit sharing and cash balance plans
- 401k matching
- Health insurance
- PTO
