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Terms & Conditions 

WARRANTY

Our products include a 30 day warranty solely covering factory defects. When filing warranty claims, clear photos must be sent to sales@meridianfurnitureusa.com for review prior to determination made by Meridian Furniture, Inc. All original packaging and contents must be kept in tact for claims processing.

CLAIMS | REPAIR & REPLACEMENT

All merchandise picked up from Meridian Furniture, Inc. MUST be fully inspected at the time of pickup. At the time delivery, all merchandise MUST be fully inspected for damage. Carrier POD must be noted with detailed description of any damage found at the time of inspection/receipt of merchandise. Any damage incurred after the time of pickup from our warehouse must be resolved by filing a freight claim through your assigned freight carrier handling the merchandise. Claims must be filed no later than 5 days from delivery date noted on carrier POD.
NOTE: No exceptions or replacement will be issued for broken glass or marble under any circumstances.

Replacement parts are available upon request, within the warranty period. Dealer is responsible to make every effort to repair an item before credit or replacement is issued.

We cannot guarantee that the color (dye lot) of product(s) purchased will be exactly the same as shown at a dealer or of previously purchased product(s). The color (dye lot) of fabrics & [faux] leathers may vary from one batch to the next due to the nature of the commercial dying process.

SWATCH REQUESTS

Even though we ensure our photos showcase our products as life-like as possible, please note that actual product color may slightly vary due to photographic lighting sources, room setting, or your monitor settings. You may contct us directly for fabric swatches to be mailed to you. 

RETURNS

For any returns, an RMA request must first be submitted to Sales@MeridianFurnitureUsa.com. Return requests must be received within 30 days of your original purchase date. Upon receipt of your request, all information will be reviewed and further instruction will be provided upon issuance of an RMA. Any merchandise received for return or exchange must be in 100% brand new, factory sealed condition, with all original packaging and contents intact.  

Customer is responsible for full return shipping cost. Your return will be processed upon receipt at our returns facility and a refund will be issued (less shipping costs) to your original form of payment. We will not be able to issue a refund for any merchandise received in damaged condition, as it will be your responsibility to file a freight claim with your carrier for reimbursement (we will provide photos of the condition in which your return is received, along with shipping label(s) adhered to packaging). All processed returns are subject to a 25% restocking fee.

CANCELLATIONS

Any order cancellations must take place prior to shipment/carrier pickup. If an order is cancelled while in transit, customer is responsible for full ountbound & return shipping cost. Your return will be processed upon receipt at our returns facility,  subject to a 25% restocking fee.

LIMITATIONS OF LIABILITY

Meridian Furniture is not liable for special, punitive, incidental or consequential losses, damages or expenses, directly or indirectly arising from our products, handling or use of any goods, or from any other cause  Further, in no event shall Meridian Furniture be liable for any damages or other amounts for any reason whatsoever in excess of the purchase price of the goods. Manufacturer's liability may be further limited, as per the terms of the Manufacturer's warranty. Any claim by Buyer or Agent with reference to the goods sold by Meridian Furniture shall be deemed waived by Buyer and/or Agent unless submitted to Meridian Furniture, as applicable, in writing, within thirty (30) days from the date Buyer and/or Agent discovered, or should have discovered, any claimed breach.
 

Terms and Conditions are subject to modification or change without prior notification.